Privacy Policy

Last Updated: 6/14/2022



Your privacy is important to CogniTea, LLC (“CogniTea”) and its online community. Our goal is to provide you with a personalized online experience that enhances and personalizes your shopping experience. This Privacy Policy has been written to describe the conditions under which the CogniTea website (the “site”) and the services available on the site are being made available to you. The Privacy Policy discusses, among other things, how data obtained during your visit to this site may be collected and used. Read the Privacy Policy carefully. By using this site, you will be deemed to have accepted the terms of this Policy. If you do not agree to accept the terms of the Privacy Policy, you are directed to discontinue accessing or otherwise using the site.

We protect your personal information using industry-standard safeguards. We may share your information to third parties: (1) where necessary to carry out your instructions; (2) for any business purpose that we, at our sole discretion, deem reasonable; (3) as necessary in order to provide you with the services or functionality offered at our site; (4) as necessary to enforce our User Agreement or to protect the rights, property, or safety of COGNITEA.COM, its visitors, and the public; (5) or as required by law, and we will let you know when we make significant changes to this Privacy Policy by posting changes to the site.


Sites Covered by this Privacy Policy

This Privacy Policy applies to the COGNITEA.COM (the “site”). COGNITEA.COM is owned and operated by CogniTea LLC, a Virginia limited liability company (“CogniTea”, “ We”, “Us” or “Our”).

Changes to this Privacy Policy

The process of maintaining a website is an evolving one, and COGNITEA.COM may decide at some point in the future, without advance notice, to modify the Privacy Policy by posting a new Policy on the site. Please review the changes carefully. If you agree to the terms, simply continue to use the site. If you object to any of the changes to the Privacy Policy, please do not continue to access the site, as your continued use of the site after we've posted a notice of changes to the Privacy Policy shall constitute your consent to the changed terms or practices.

Children's Privacy

COGNITEA.COM is committed to protecting the privacy needs of children, and we encourage parents and guardians to take an active role in their children's online activities and interests. COGNITEA.COM does not intentionally collect information from children under the age of 13, and COGNITEA.COM does not target its site to children. Only persons who are more than 18 years old or an emancipated minor may use the site. By accessing the site, you are legally acknowledging that you are over the age of 18 or an emancipated minor. If you are under the age of 18, you don't have the legal right to access the site.

California Shine the Light Law

California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To obtain this information from us, please send us an email using "Request for California Privacy Information" as the subject heading of your message, and we will send you a reply e-mail containing the requested information. Not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.


We have implemented industry-standard security safeguards designed to protect the personal information and credit card data that you may provide. Access to your data on the COGNITEA.COM website is password-protected, and sensitive data (such as credit card information, if any) is protected by SLL encryption when it is exchanged between your web browser and the COGNITEA.COM site. We also periodically monitor our system for possible vulnerabilities and attacks, consistent with industry standards. You should be aware, however, that since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you submit to the Site. There's also no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It's your responsibility to protect the security and integrity of your account details, including your username and password. Please note that emails, instant messaging, and similar means of communication with other COGNITEA.COM site users are not encrypted, so you should not communicate any confidential information through these means.


In order to use the COGNITEA.COM site, you may need to create an account by providing use with your name, address, email address, telephone number, user name, password, and payment information. You can choose to provide other information about yourself during the registration process (for example, your gender, location, company affiliation, etc.). We use this additional information to provide you with more customized services,

In order to place an order on the COGNITEA.COM site, either as a visitor or registered user, you may need to provide us with your name, business name, address, email address, telephone number, user name, password, and payment information. We use this information to process and fulfill your order and to provide you with order and shipping confirmations. You also can choose to provide other information about yourself. You understand that, by placing an order and/or creating an account, you agree to allow COGNITEA.COM to use this information in accordance with this Privacy Policy and our Terms of Use.

On some pages of the site, you may be able to request information, subscribe to mailing lists, participate in online discussions, or provide feedback on our products. The types of personal information you provide to us on these pages may include your name, address, phone number, e-mail address, or social media account names.

Credit card information may be collected to place your orders, but we do not retain this information on our servers. Credit card numbers are used only for processing payment and are not used for other purposes. Payment processing services are provided by a third-party payment service, and a management company external to COGNITEA.COM may provide support for these financial activities. We may share your personal information with these partners to facilitate these transactions.

Non-Personal Information

Non-personal information is data about usage and service operation that is not directly associated with a specific personal identity. COGNITEA.COM may collect and analyze non-personal information to evaluate how visitors use the COGNITEA.COM COGNITEA.COM.

Aggregate Information

COGNITEA.COM may gather aggregate information, which refers to information your computer automatically provides to us and that cannot be tied back to you as a specific individual. Examples include referral data (the website you visited just before and just after our site), the pages viewed, time spent at our website, and Internet Protocol (IP) addresses. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. For example, when you request a page from our website, our servers log your IP address to create aggregate reports on user demographics and traffic patterns and for purposes of system administration.

Log Files and IP Addresses

We may collect information from the devices and networks that you use to visit COGNITEA.COM in order to help improve the services we provide. Every time you request or download a file from COGNITEA.COM, CogniTea may store data about these events and your IP address in a log file. We may use this information to analyze trends, administer COGNITEA.COM, track users' movements, and gather broad demographic information for aggregate use or for other business purposes. When you access or leave COGNITEA.COM by clicking on a hyperlink, we receive the URL from the site from which you last visited or the one to which you're directed. We may receive the Internet Protocol ("IP") address of your computer or proxy server used to access the site, your operating system, the type of browser you used, and the type of device and/or operating system you use, your mobile device carrier or your ISP. We also may receive location data passed to us from third-party services or GPS-enabled devices that you have set up in order to customize your experience based on location information.


We use cookies and similar technologies, including mobile device identifiers, to help us recognize you when you log into our website. By accessing COGNITEA.COM, you are consenting to the placement of cookies and other similar technologies in your browser in accordance with this Privacy Policy and our Terms of Use. Cookies are small packets of information that a website's computer stores on your computer. Websites can then read the cookies whenever you visit our website. We may use cookies in a number of ways, such as to save your password so you don't have to re-enter it each time you visit our site, to deliver content or advertising specific to your interests and to track the pages you've visited. These cookies allow us to use the information we collect to customize your experience so that your visit to our site is as relevant and as valuable to you as possible. You may modify and control how and when cookies are set through your browser settings. Most browsers offer instructions on how to reset the browser to control or reject cookies in the "Help" section of the toolbar. We do not link non-personal information from cookies to personally identifiable information without your permission.

Web Beacons

COGNITEA.COM also may use web beacons and other tracking technologies, such as pixels and ad tags, to collect non-personal information about your use of COGNITEA.COM. The information collected by web beacons allows us to statistically monitor how many people are using our website. We do not share personally identifiable information with any third-party advertisers.


COGNITEA.COM may allow for the use of clickstream data collection. Clickstream analysis is the process of collecting, analyzing, and reporting aggregate data about which pages visitors visit in what order based on mouse clicks each user makes. Clickstream analysis is useful for web activity analysis and other functions that help us understand how you use our website.

Location Information

When you use a location-enable device, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We also may use various locations to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.

Contact with COGNITEA.COM

If you contact COGNITEA.COM, we collect information that helps us categorize your question or report, respond to it, and, if applicable, investigate any breach of our Terms of Use or this Privacy Policy. We also may use this information to track potential problems and trends in order to improve our services to you and to the community as a whole.

Links to Third-Party Sites and Services

COGNITEA.COM may provide links to third-party sites for the convenience of our users. If you access those links, you will leave COGNITEA.COM. COGNITEA.COM does not control these third-party sites and cannot represent that their policies and practices will be consistent with this Privacy Policy. For example, other sites may collect or use personal information about you in a manner different from that described in this document. You should be aware that materials available through third-party sites may be protected from unauthorized copying and dissemination by U.S. copyright law, trademark law, international conventions, and other intellectual property laws, and the usage of such materials may be subject to limitations that are more or less restrictive than those expressed herein. Therefore, you should use other sites with caution, and you do so at your own risk. We encourage you to review the privacy policy of any site before submitting personal information.


Consent to Use by COGNITEA.COM

We will use your personal information to help us customize the content and layout of our site so that we may provide you with a smooth and efficient visit. We also use personal information for purposes of administering our business activities, providing customer service, and making available other products and services to our customers. We also may use the information we collect to notify you about important changes to our web site, new services, and special offers we think you will find valuable.

For example, we may use the information we collect on our site to enhance your shopping experience to:

  • Deliver merchandise and services that you purchase online
  • Register you as a member of CogniTea
  • Prevent fraud and bill you for your purchases
  • Confirm your orders
  • Respond to your customer-service inquiries or requests
  • Communicate featured items and special offerings to you
  • Find and stock the products you want
  • Customize your shopping experience

You understand that, by placing an order and/or creating an account, you agree to allow COGNITEA.COM to use this information in accordance with this Privacy Policy and our Terms of Use.

If you post a profile, photograph, or testimonial or other information or data to a publicly accessible page of our site, the personal information you may provide to COGNITEA.COM may reveal or allow others to discern aspects of your life (for example, your picture or your name may reveal your gender). By providing personal information to us when you place an order or post to our site, you are expressly and voluntarily accepting the terms and conditions of our Terms of Use and freely accepting and agreeing to our processing of your personal information in ways set out by this Privacy Policy. Supplying information to us, including any information deemed "sensitive" by applicable law, is entirely voluntary on your part.

Communications from COGNITEA.COM

We use the information you provide to customize your experience on the COGNITEA.COM. We may communicate with you using email or other means available to us regarding the availability of services, service-related issues, or promotional messages that we believe may be of interest to you. We may, for example, send you welcome messages, emails regarding new features or services, targeted advertisements, and other promotional information from COGNITEA.COM, or our affiliates, members, and partners. You may opt out of receiving promotional messages from COGNITEA.COM by following the instructions contained in the email. As long as you're a registered user, however, you can't opt out of receiving service messages from us, but you may contact us at any time to close your account. COGNITEA.COM may also use personal information in order to customize content on the site to you, such as news relevant to you or to your industry or COGNITEA.COM.

Communications from Others

In addition, please remember that any information (including personal information) that you post to COGNITEA.COM, such as on forums, message boards, community pages, etc., becomes public information that others may collect, circulate, and use. Because we cannot and do not control the acts of others, you should exercise caution when deciding to disclose information about yourself or others in public forums such as these.

Sharing Information with Members, Affiliates, and Business Partners

COGNITEA.COM may share your personal information with our members, affiliates, and our business partners as necessary to provide you with the services on the COGNITEA.COM, to provide you with additional benefits that we believe may expand your potential business opportunities, or for any other business purpose. By providing us with your personal information during the user registration process and by accessing our COGNITEA.COM, you are agreeing to the terms of this Privacy Policy, and you expressly consent to our storing, processing, and distributing your information for these purposes.

Sharing Information with Third Parties

Content contained on the COGNITEA.COM may result in display of some of your personal information outside of COGNITEA.COM. For example, when you post content to a page that is open for public viewing and/or discussion, your content, including your name as the contributor and your email address should you provide such information, will be displayed on the site and may be displayed in search engine results. You are responsible for any information you post on the COGNITEA.COM, and this content may be accessible to others. Accordingly, you should be aware that any information you choose to disclose on the COGNITEA.COM can be read, collected, and used by other users and visitors to our site. COGNITEA.COM is not responsible for the information you choose to submit on the COGNITEA.COM.

COGNITEA.COM will share your personal information for legal reasons, such as where we have a good faith belief that disclosure is permitted by law or is reasonably necessary to: (1) comply with a legal requirement or process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures; (2) investigate and enforce this Privacy Policy or our Terms Use; (3) respond to claims of a violation of the rights of third parties; (4) respond to member service inquiries; (5) protect the rights, property, or safety of COGNITEA.COM, our users, or the public; or (6) as part of a merger, acquisition, or asset sale. Any third party to which we transfer or sell our company assets will have the right to use the personal and other information that you provide in the manner set out in this Privacy Policy.

Polls and Surveys

COGNITEA.COM may conduct polls and surveys of our users, and your participation in this type of research is at your sole discretion. COGNITEA.COM may follow up with you regarding your participation in this research. You may at any time opt out of participating in our polls and surveys.

Data Protection

All matters relating to this COGNITEA.COM are governed by the laws of the United States. Given the international scope of Internet access, your personal information may be visible to persons outside your country of residence, including to persons in countries that your own country's privacy laws and regulations deem deficient in ensuring an adequate level of protection for such information. If you are unsure whether this Privacy Policy is in conflict with applicable local rules, you should not submit your information. If you are located within the European Union, you should note that your information will be transferred to the United States, which is deemed by the European Union to have inadequate data protection. Nevertheless, in accordance with local laws implementing the European Union Privacy Directive on the protection of individuals with regard to the processing of personal data and on the free movement of such data, individuals located in countries outside of the United States of America who submit personal information do thereby consent to the general use of such information as provided in this Privacy Policy and to its transfer to and/or storage in the United States of America. By utilizing the COGNITEA.COM site and/or directly providing personal information to us, you hereby agree to and acknowledge your understanding of the terms of this Privacy Policy, and consent to have your personal data transferred to and processed in the United States and/or in other jurisdictions as determined by COGNITEA.COM, notwithstanding your country of origin, or country, state and/or province of residence.


If we allow you to create an account and/or a user profile, you may access, modify, correct, or delete your personal information controlled by COGNITEA.COM regarding your profile or close your account. You can also contact us for any account information which is not on your profile or readily accessible to you. If you close your account, all of your content posted to publicly available pages on our site may remain visible on COGNITEA.COM.

You should be aware that information that you've shared with others or that others have copied may also remain visible after you have closed your account or deleted the information from your own profile. In addition, you may not be able to access, correct, or eliminate any information about you that other users have copied or exported out of the COGNITEA.COM, because this information may not be in our control.

Data Retention

We will keep your information for as long as your account is active or as needed to comply with our legal obligations, even after you've closed your account, such as to meet regulatory requirements, resolve disputes between users, to prevent fraud and abuse, or to enforce this Privacy Policy and our Terms of Use. We may be required to retain personal information for a limited period of time if requested by law enforcement. We also may retain indefinitely non-personally identifiable, aggregate data to facilitate our ongoing operations.

Your Obligations

Be respectful and courteous. COGNITEA.COM is a community group, and you have certain obligations both to the COGNITEA.COM and to your fellow users.

In order to ensure the integrity of the COGNITEA.COM community effort, you must respect the terms of our Privacy Policy, our Terms of Use, any other applicable policies of COGNITEA.COM, as well as the rights of other community users, including their intellectual property rights.

You must not upload or otherwise disseminate any information that may infringe on the rights of others or that may be deemed to be defamatory, injurious, violent, offensive, racist or xenophobic, or that may otherwise violate the purpose and community spirit of COGNITEA.COM, or its members.

If you violate any of these guidelines or those detailed in our Terms of Use, the COGNITEA.COM may, at its sole discretion, suspend, restrict, or terminate, your account and your ability to access the COGNITEA.COM.

Opting Out

From time to time COGNITEA.COM may email you electronic newsletters, announcements, surveys or other information. If you prefer not to receive any or all of these communications, you may opt out by following the directions provided within the electronic newsletters and announcements.

Contacting Us

Questions about this Privacy Policy can be directed to

Next-Business Day Shipping

Orders placed before 3pm EST ship next-business day.